Join OPUS Hotel Vancouver
Want In? Join the dynamic team at OPUS Hotel Vancouver.
Charming, hospitable, stylish and cosmopolitan. That's how our guests describe us, and that's how we describe our employees. At OPUS Hotel Vancouver, we look for teammates who bring passion, energy and focus to their work. We typically hire people who are outgoing, flexible, have a great attitude and work ethic, and who genuinely enjoy helping guests. If you're looking for a challenging and exciting job opportunity in a fun environment, consider the following positions that are currently available. We offer premium benefits, competitive pay and industry perks.
Think you are a good fit? Email us!
Guest Services Agent
Will be involved in the operation of a variety of guest contact positions consisting of Guest Services, Bell Services, Reservations and Room Service. Agent will report directly to the Manager on Duty.
Responsibilities: *Greets and registers guest *Actively promotes the sale of the hotel and maximizes all potential revenue generating situations *Handles and inputs any reservation requests *Act as concierge and provide recommendations for restaurants and attractions *Assist in the order, taking, and delivery process for room service orders *Always maintains a high level of service *Able to work a variety of shifts including weekends and overnights *Performs all cashier duties *May be required to assist in storing luggage and room deliveries *May need to assist in parking and retrieving of guest vehicles *Educated and aware of WHMIS standards and safe work procedures Knowledge, Skills and Abilities: Contributes an energetic and positive attitude to the business atmosphere. Person must possess excellent interpersonal and communication skills. Focus will be on attention to detail and consistently performing at a high level of service in the variety of tasks being performed. Flexibility and teamwork will be important attributes for a successful candidate. Prior OPERA experience along with knowledge in MS Excel and Word is a strong asset. Knowledge of the city in regard to attractions and restaurants is required. Strong knowledge and background in the hotel industry, with focus on the Rooms Division, is an asset. Mandatory Requirements: **Willingness to work overnight/graveyard shifts mandatory. **A strong grasp of the English language in both verbal and written forms is mandatory. **Applicants must have permission to work in Canada. To apply: Reply via email only to: email@example.com (attach your cover letter and resume)
Bell Services Agent/Valet
Compensation: Competitive + Gratuities
Job Summary: Foremost will act as an ambassador for OPUS Vancouver in meeting and greeting all guests. The position will be responsible for the handling of luggage and all other deliveries within the hotel. Will be responsible for the parking and retrieval of guest vehicles and report to the Manager on Duty.
Responsibilities: Meet and greet all guests with intuitive service -Handle all deliveries to guest rooms and public areas -Assist with room service and banquet when necessary -Will look after the parking and retrieval of all guest, visitor, and OPUS Privilege vehicles, as well as monitoring the front door. -Assist with transportation requests or arrangements, including driving guests in the hotel car to downtown destinations. -Educated and aware of all WHMIS standards and safe work procedures. -Trained and responsible for Occupational First Aid procedures. -Will act as the ambassador of the hotel in representing the General Manager in all situations with guests. -Contribute an energetic and positive attitude to the overall hotel atmosphere. -Must be able to work shift work, including weekends. -Assist the Guest Service Associate with operations at the Front Desk. -Assist guests with stellar concierge direction. Knowledge, Skills, and Abilities: Contributes an energetic and positive attitude to the Hotel atmosphere. Person must possess excellent interpersonal and communication skills. Focus will be on providing a high level of professional and friendly service to each and every guest. Position will require a fair amount of physical work as well as long periods of standing. The position will require a high degree of efficiency and initiative. Candidates will be required to have a solid understanding of Vancouver's attractions, with a focus on Yaletown. Prior knowledge of Opera or other computer applications is an asset. Requirements: -Valid BC driver’s license mandatory + ability to drive a manual shift (standard) vehicle. -A strong grasp of the English language in both verbal and written forms is mandatory. -Applicants must have permission to work in Canada.
Reply via email only to: firstname.lastname@example.org (attach your cover letter and resume)
You will be responsible for the timely and professional delivery of food and beverage orders to guests. Duties include the setup, takedown, and service of banquet functions, as well as the preparation and delivery of guest amenities.
Offer world-class service to our valuable guests
Communicate with front desk team regarding IRD and Banquet BEOs.
Follow all company safety procedures.
Restock amenity inventory for in-room deliveries.
Ensure the room service area is fully stocked when beginning and completing a shift.
Setup and delivery of in-room gift and food amenities.
Service and delivery of any added value services the hotel offers guests.
Trained in proper food and beverage serving etiquette.
Setup, takedown, and serving of banquet functions.
Ensure all in-room dining trays and carts are picked up, cleaned and reset.
Ensure the banquet and in-room dining storage area is always well organized and stocked.
Assisting in other departments including bell services and housekeeping when needed.
Contributes an energetic and positive attitude to the overall atmosphere.
Must be able to work a variety of shifts, including weekends.
This person must possess excellent interpersonal and communication skills with a focus on providing a high level of professional and friendly service to each guest. Serving it Right and Food Safe program certificates are requirements.